Privacy Policy.

We collect information you provide directly to us when you fill in our contact or booking forms, subscribe to our newsletter, or communicate with us by email, phone, or WhatsApp. This includes your name, email address, phone number, country of residence, and travel preferences.

We may also collect technical data automatically when you visit our website, including your IP address, browser type, pages visited, and the time and date of your visit. This information is collected through cookies and similar technologies (see our Cookie Policy).

We use the information we collect to respond to your enquiries and plan your travel itinerary, to process bookings and communicate booking confirmations, to send you travel information and offers where you have opted in, to improve our website and services, and to comply with our legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

In order to arrange your travel, we may share relevant information with our trusted partners — including hotels, transport providers, guides, and tour operators — strictly to the extent necessary to fulfil your booking.

We may also share information with third-party service providers who assist us in operating our website and conducting our business (such as email delivery services), subject to confidentiality agreements.

We will disclose your information where required by law or regulation.

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to have your data deleted, please contact us at the details below.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Depending on your country of residence, you may have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict our processing of your data, and withdraw consent at any time where we rely on consent.

To exercise any of these rights, please contact us at hello@ceylonesetraveller.com.

We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated effective date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us at: hello@ceylonesetraveller.com · 123 Galle Road, Colombo 03, Sri Lanka.